Services & support

Expert services and nationwide support from Powermode ensure seamless operation, including installation, maintenance, and real-time monitoring for uninterrupted power solutions.

POWER GUARD

Priority Technical Support for your business

To meet demand for reliable backup power solutions, Powermode’s national service footprint allows skilled technicians to provide support and regular maintenance of UPS and generator systems to some of the country’s largest nationally-based enterprises and retail chains.

Power Guard gives you
Priority support
when you need it

For an affordable monthly fee, become a Power Guard Support Member and enjoy exclusive VIP support benefits:

An Annual UPS Service
24/7 Telephonic Service Desk with Engineer Support
Discounted Rates on Consumables
Priority Reaction Time & Incident Reporting
Online Monitoring Dashboard (requires PMP installation)
Monthly & Annual Payment options available. Cancel anytime.

UPS and generator servicing

The reliability of UPS systems and diesel generators is largely linked to the frequency with which they are serviced.

A Powermode quality maintenance programme helps standby power systems work at full capacity to cope with every emergency.

On-site SLA Contracts

On-site Emergency response, backed by our National Service Footprint is core to the Powermode service promise.

Service Level Agreements (SLA) are designed to meet your specific requirements for any level of service response, distributed anywhere in the country – literally anywhere!

CUSTOMISED SOLUTIONS

We understand the unique needs of business in South Africa. Every business has different requirements for their power.

We will contact you to discuss your needs and provide you with a custom solution to fit your needs.